Effective Date: 01/10/2025

Mad Vehicle Protection ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.madvehicleprotection.com/, use our services, or engage with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Data

We may collect personally identifiable information that you provide to us when you:

Register or book services on our siteSubscribe to our newsletterContact us for customer supportParticipate in surveys or promotional activities

Personal data may include, but is not limited to:

NameEmail AddressPhone NumberAddressPayment Information

Non-Personal Data

We may also collect non-personal information that does not identify you, such as:

Browser type and versionOperating systemReferring websitePages you view on our siteThe time and date of your visitOther diagnostic data.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our websiteImprove, personalize, and expand our websiteUnderstand and analyze how you use our websiteDevelop new products, services, features, and functionalitiesCommunicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposesProcess your transactions and send you related information, including purchase confirmations and invoicesSend you text messages and emailsFind and prevent fraudComply with legal obligations.

3. How We Share Your Information

We may share the information we collect about you in the following ways:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertising

We may use third-party advertising companies to serve ads when you visit our website. These companies may use information about your visits to our website and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.

Law Enforcement

We may disclose your information to government authorities or other third parties if required by law or if we believe such action is necessary to:

Comply with a legal obligationProtect and defend our rights or propertyPrevent or investigate possible wrongdoing in connection with the servicesProtect the personal safety of users of the service or the publicProtect against legal liability.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal information.The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.The right to erasure – You have the right to request that we erase your personal information, under certain conditions.The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at our provided contact information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Cookie Policy & Tracking Technologies (CCPA/CDPA Compliance)

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver targeted advertising. This section outlines your rights under the California Consumer Privacy Act (CCPA) and Virginia Consumer Data Protection Act (CDPA) regarding cookies and tracking.  

Types of Cookies We Use- Essential Cookies: Necessary for website functionality (e.g., login, payment processing).  - Analytics Cookies: Collect anonymized data about site usage (e.g., Google Analytics).  - Advertising Cookies: Used by third parties (e.g., Meta, Google Ads) to personalize ads.  - Session Cookies: Temporary cookies deleted after you close your browser.  - Persistent Cookies: Remain on your device until deleted or expired.  

Your Cookie Choices (Opt-Out Rights)Under CCPA/CDPA, you have the right to:  1. Opt out of the sale/sharing of your personal data for targeted advertising.  2. Disable non-essential cookies via our cookie consent banner or browser settings.  3. Request disclosure of cookies/tracking technologies used on our site.  

To exercise these rights:  - Click the "Cookie Preferences" link in our website footer to adjust settings.  - Use browser tools to block/delete cookies (e.g., Chrome Settings > Privacy > Cookies).  - For third-party advertising opt-outs, visit:    - [NAI Opt-Out](http://optout.networkadvertising.org/)    - [DAA Opt-Out](http://optout.aboutads.info/)  - Contact us at  [email protected] or +18052227420 to submit a formal request.  

Do Not Track (DNT) Signals  Our website does not currently respond to DNT signals. However, you can configure your browser to refuse cookies (see above).  

Data Retention  Cookie data is retained as follows:  - Session cookies: Until browser closure.  - Persistent cookies: Up to 24 months or as needed for legal compliance.  

9. Contact Us If you have any questions about these Terms and Conditions, please contact us:

📧 By email: [email protected] 

📞 By phone: (805) 222-7420

📬 By mail: 4525 Industrial St Unit 3E, Simi Valley, CA 93063